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Email Requests

Email Requests are sent directly to a customer after goods are purchased or services are rendered and customer information, including an email address, has been provided. The customer is added to BRAVO by adding a single customer, importing a list, or automatically via an integration. Then, an Email Request can be sent manually or automatically to a customer.

The content of the Email Request varies based on the Request Mode selected and can be customized to capture a Net Promoter Score®, survey questions, 1st-party reviews, and/or 3rd-party reviews to meet your business objectives.